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Komatsu has developed into a international giant over the previous few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. Using modern designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Utilizing their superior manufacturing features and contemporary design techniques, Komatsu has become known to build the kind of durable and reliable lift truck that clients across the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the growing demand for its goods in the North American market. To improve expenditures and efficiencies, a modern facility was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their consumers globally while remaining a leading maker and provider of progressive lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American consumers.
After numerous years of establishing and maintaining quality consumer service bonds with clients, Komatsu Forklift understands that satisfying the needs of the customer is vital. Komatsu begins all new initiatives and product developments with the customer's input. By welcoming contributions and criticism, they are able to ascertain customer needs and expectations then develop innovative models and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the start and maintained throughout the production, service and product sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest applications and environments. Adherence to precise engineering principles enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and rigorous in-house quality standards all add to top-quality forklift products. Komatsu Engineering Standards transform the current and progressive expertise used in advanced mining and construction equipment into world class equipment.
The ultra-modern plant in Covington, Georgia has all the needed requirements for full scale manufacturing. This facility is able to take raw steel and manipulate it by preparing, welding, and fashioning it. When assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as valuable as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed seller networks who strive to exceed expectations. Specialized in all elements from sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable professionals are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM parts on-hand to offer the necessary service required to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated distribution center is another option. The online K-Link system assists sellers with on-line parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. A lot of world-class corporations depend on Komatsu forklifts in their day-to-day operations. National account consumers benefit from a unique relationship with Komatsu that permits them to customize cost-efficient programs so as to increase the customer’s productivity and profits. Komatsu countrywide account consumers have access to on-line components and operations support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any forklift concerns.
The reliable and efficient team at Komatsu Forklift U.S.A., Inc., are focused on providing their clients an exceptional experience whether or not it is through product sales, instruction, maintenance, or aftermarket support. They want to guarantee the level of consumer service provided will help their clients satisfy or exceed their objectives and develop a successful business/client relationship in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
